General Data Protection Regulation & Directive on privacy and electronic communications
The 46elks API will after implementation of GDPR (2016/679/EU) be bound by the EU directive 2002/58/EG (implemented by the Swedish law 2003:389 also called LEK). The rules from the Swedish telecom agency (PTS) will also apply. For example the "PTS Föreskrift 2014:1” will be the legal grounds for protecting personal data in the service, instead of GDPR.
In GDPR you find the exception under Chapter XI, Article 95, where it is explained that 2002/58/EG is not affected by the implementation of GDPR.
Thus we are going to follow the same obligations as other telecom and internet operators, and thus it is not necessary for you to have a separate agreement with us to comply with GDPR, the general Terms and the LEK and PTS rules replace a separate agreement.
As a customer to 46elks you need to document this in your GDPR compliance process, 46elks should be listed as a Personal Data actor in your process. Rather than having a separate agreement with us you note that 2002/58/EG is the basis for conducting a lawful and transparent personal data handling.
For more information about how you can use us as your supplier and how we work with GDPR compliance get in touch with us at firstname.lastname@example.org.
In the standard 46elks API service the following SLA is included:
- Support by phone and e-mail 08:00 - 16:00 workdays (CET).
- Support response time is best effort, typically within 60 minutes.
- Support requests may be handled outside working hours.
- Error reporting 24/7 in case of a system failure.
- SMS & MMS throughput is best effort, typically from 100/minute to 1200/minute.
- Access to 3 separate API servers for maximum uptime.
If you are not able to access the API server there will be no cost for the request. For 46elks AB it is therefore crucial that the API servers are always available, since we cannot generate revenue unless the servers are available.
Get in touch with us at email@example.com if you require an extended SLA.
Yes, you can use the 46elks API from any programming language. Some languages and environments have built in support for HTTP POST, while others require you to import an HTTP client to your project.
If your software comes with an addon for 46elks, there’s no need for a programmer. However, if you need customizations someone has to write the code. If you contact us we will help you get in touch with good developers.
You can install the 46elks add-in, write a message and select the numbers you want to send to and press send.
The AWS API Gateway needs to be changed from the default
application/json setting to
application/x-www-form-urlencoded this is done at:
Integration Request -> Body Mapping Templates -> Content-Type.
Before you run out of credits, you will receive warning emails. Once your balance reaches 0, any API call that would result in your account being charged will fail.
An HTTP API is a way for two computers to programmatically talk to each other. In our case, this allows software running on your computer to talk to the 46elks services which in turn will make things happen in the mobile networks. Such as send SMS text messages or make phones ring.
All servers are located within Sweden and are owned by 46elks. We run our own servers in order to ensure the quality of the service and your privacy.
Yes, that is possible if you can not use POST for security or technical reasons. All calls to the 46elks API can be made with GET, just add /POST to the end of any API resource.
For example, you can use both POST /SMS and GET /SMS/POST to send an SMS. When using GET all parameters need to be urlencoded query parameters.